These general terms and conditions apply to all purchases made on this website operated by Trollbeads Czechia s.r.o. and JewelryStore Kft. If you are shopping from the Czech Republic, Slovakia, or Hungary, please refer to the appropriate local version for full details:
All Trollbeads products are covered by the applicable legal warranty under EU consumer protection laws.
If you receive a defective or damaged item, please contact us as soon as possible at:
Include your order number, description of the issue, and a photo. Depending on the case, we will offer a replacement, repair, or refund.
The warranty does not cover damage caused by improper use, normal wear and tear, or mechanical damage.
You have the right to withdraw from your order within 14 days of receiving the goods. Please notify us by email before returning any item.
Conditions:
Return Addresses:
Refunds are processed within 14 days after we receive and inspect the returned item, using the original payment method.
Orders are processed after payment is received and shipped using reliable courier services.
Estimated delivery times:
Shipping fees are shown during checkout and depend on destination and delivery method.
Promotions, discounts, and gifts are valid only during the stated campaign periods and under the stated conditions.
Free gifts cannot be exchanged or refunded. If an item associated with a free gift is returned, the gift must also be returned. Otherwise, its value will be deducted from the refund.
Trollbeads Czechia s.r.o. and JewelryStore Kft. are not responsible for delays caused by the courier, force majeure, or incorrect shipping details provided by the customer.
Customers are advised to check the package condition upon delivery and report any visible damage immediately.
Trollbeads is a registered trademark. All content on this website, including images, text, and designs, is the intellectual property of Trollbeads A/S or its licensed partners. Any unauthorized use is prohibited.
Nad Úpadem 437/55
149 00 Prague 4
Czech Republic
Company ID: 22569669
Email: info@trollbeads.cz | info@trollbeads.sk
Website: www.trollbeads.cz | www.trollbeads.sk
Veres Pálné utca 4–6, Ground floor, door no. 2
1053 Budapest
Hungary
Email: info@trollbeads.hu
Website: www.trollbeads.hu
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I Wish You…
What do you wish to give?
Some gifts say more than words ever could.
Whether you are searching for a meaningful gift for someone you love or a symbol of your own story, discover jewellery designed to carry wishes, intentions and memories through the season ahead.
I wish you...
Some gifts carry a little extra meaning. A clover for good fortune. A horseshoe for new beginnings.
For the people who stay beside us through every season.
Sometimes the greatest gift is simply knowing someone is there.
Follow your own star and keep your sense of wonder close.
For courage in uncertain times and strength for new beginnings.
Each bracelet tells a different winter story. Choose the wish you want to give, or the one you want to carry with you.
Carry a little luck with you. Symbols of good fortune and positive change, to welcome every new possibility.
Discover the braceletA golden celebration of love in all its forms, with warm red details and hearts to keep love close.
Discover the bangleA bracelet that feels like home. Soft, warm and comforting, for someone you hold close.
Discover the braceletFor those who keep looking up. A gentle reminder that wonder begins where certainty ends.
Discover the bangleStrength, balance and the courage to keep moving forward, with meaning in every detail.
Discover the braceletWhen the days grow short, a little glass can hold the glow. Collect a light for the darkest season, or give one to someone who needs it.
For the people who matter most, and every story still waiting to be told. Find something they’ll keep close.
With love, Trollbeads
Explore the gift guide
